Protection of the Privacy of Personal Non-Public Information

Respecting and protecting customer privacy is vital to our business. By explaining our Privacy Policy to you, we trust that you will better understand how we keep our customer information private and secure while using it to serve you better. Keeping customer information secure is a top priority, and we are disclosing our policies to help you understand how we handle the personal information about you that we collect and disclose. This notice explains how you can limit our disclosing of personal information about you. The provisions of this notice will apply to former customers as well as current customers unless we state otherwise.

Sources of collected data:

  • Information you provided through telephone or web-based surveys, online chat, customer service correspondence or general feedback
  • Information you provided when applying for a position with usInformation provided by third parties such as lead buy partners, data brokers and credit bureaus
  • Information collected using web technologiesInformation collected through our websites
  • Information you provided when getting a product or a service from us
  • Information you provided when signing up for communications from us
  • Information you provided when entering promotions or sweepstakes offered by Swift Home Loans

Ways we might use your data:

  • Marketing (unless you’ve opted out)
  • Auditing
  • Fraud detection
  • Debugging
  • Providing services
  • Internal research
  • Quality control

Reasons we might share your data with third parties:

Business purposes


Detecting fraud


Providing services

Internal research

Quality control

With your consent, we’ll share your personal data and contact info with third parties for marketing, analytics, and pre-populating your information for a better customer experience.

We never sell your data.

By signing up via text, you agree to receive recurring automated messages at the phone number provided or if you choose text as your preferred method of communication. You may opt out at any time. We DO NOT selling your information. We DO NOT share your information with any party without your consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

You have a right to know what personal data we’ve collected about you, what data we’ve shared, who we’ve shared your data to, and what data we’ve shared for business purposes. If you’d like to review, access, revise or delete personal data we’ve collected about you, please contact us directly at:

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