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I have to say I was ready to give up on a previous company that was trying to refi my house and the communication was awful .. and thats when Allie Leto called and said she wouldn’t let me give up because of the poor service I was getting from this company… it was a very different experience with Swift Home Loans. Never once did I not get an answer quickly with believe me a lot of questions and they called every day and updated me and actually got more out of my refi than I was going to get with the other company.. all and all I am very very satisfied how all things worked out and will And would most definitely recommend Swift Home Loans!!!!! Allie, Cory and Taylor were outstanding.. I hope I didn’t miss anyone because everyone was a team player and did a fantastic job..
The Most Amazing Experience
I got a call from Jenn out of nowhere and 14 days later I received my closing disclosure and closing was scheduled – this was the most amazing experience I’ve ever had with a financial institution- Lauren the loan processor was super nice overall I had the best experience working with Jenn and Lauren!!! Jenn is simply the best !!!! She offered her help to me and I needed it the most- and I listened to her and the rest is history!!! If you’re looking for a caring loan officer with a wealth of knowledge call Jenn.
The Real Deal
Jenn and Lauren were awesome. I talked to about 15 different refinance lenders some ok some bad but, Jenn and Lauren were the real deal. They were very friendly and truly worked to get me the best deal for me not just a deal that was slightly better than the rest. They also weren’t pushy like alot of these folks seem to be. I would use them again and will recommend them to all my friends. If you are going through the hassle of refinance stop here and talk to Jenn and Lauren you won’t be disappointed.
Communication Was Fantastic
I was skeptical about choosing a mortgage company. They had put to rest how efficient and quick this process started in February 1 and closed by the 22nd of February. I have never been so happy to get this process done quickly and everything went smoothly. Communication was fantastic always knew what was going on. extremely happy with this service. Definitely will pass the word they are great.
Personal & Caring Touch
Did a refinance with Adam Connell after being screwed by another company. I needed to get it done quickly, and although it got done a few days later I needed it, it all worked out in the end. Adam went above and beyond the call of duty! I was out of town for a birthday trip trying to get everything together and while on the trip my husband ended up in the hospital. Adam did everything in his power to get things pushed through and helped me get the information needed when I couldn’t figure it out. I would definitely recommend him and his team. He even checked in to make sure my husband was doing okay. Great customer service with a personal and caring touch!
Patience & Hard Work
I would like to thank Julian for encouraging me to refinance. I am usually a creature of habit and find it difficult to change. He assured me that I would get the best help and service. Secondly, I want to express my gratitude to Taylor. We had a lot of bumps along the way that at times caused me to become very frustrated. Taylor always remained calm and continuously assured me that she was going to do everything she could to solve the problem. She would text, email or call daily to let me know she was working diligently to get this done. I am not efficient with technology…that didn’t stop her. She patiently helped me with downloads…signing…reviewing documents. She was undeterred by the obstacles…I think she welcomed the challenges. I am grateful to have had both Taylor and Julian on my team. Thank you both for your patience and hard work.
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