“Working with Andi and Swift was awesome. The only issue I experienced was with the title agent at closing, but Andi and team cleared up the confusion/ miscommunication quickly and there were no issues.”
I was extremely please with Mr. Mike Jaafar. He is compassionate and understanding of his clients’ needs. He has excellent follow-up skills and will support throughout the closing process. I would not had considered using Quicken Loan except my confidence in Mike. I highly recommend Mike and Swift Loan.
Achieved what other lenders could not!
Mike took our refinance as a personal subject getting for us the best refinance. He was able to achieve what other lenders said "is too good to be true". We trust on him for his close contact and he was keeping us update from the estimation till closing. We had the experience that other lenders representatives just disappear when the loan estimation is locked, that's not the case of Mike!
"Julian always answered my phone calls. I did not have to wait for him to return my calls, and my emails were answered in a timely manner. His explanations were precise. When I was doing rate comparisons and decided to go with another lender, he and I spoke at length comparing apples to apples about rates, FHA fees, mortgage insurance, terms, etc . He gave me questions to ask the other lender. Julian was not pushy, but knowledgeable. He said that of course he wanted our business but we also needed to be comfortable and sure we were doing what was best for us. After doing more research with the other lender and asking the specific questions, we decided to refinance with Julian and Swift Loans with Quicken Loans as our lender. I would highly recommend asking for Julian. He knows his job and is informative but not pushy."